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WoW Gold, Diablo 3 Gold, Keys & GameCards, Accounts, Leveling, ...

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RandyRun

F.A.Q. - Frequently asked questions and answers

Categories:

General / Payment methods / Advertising / WoW Gold / CD-Keys / Power Leveling / Diablo2 /

Do you have a question or want to know something? Maybe these FAQ help you finding an answer. Otherwise just contact our support via e-mail or phone.

General

RandyRun acts as a sales intermediary for gold sellers from China too! Why not just buy from the Chinese sellers directly?

I’ve registered an account on your website, but I can’t log in. Why?

I entered the wrong character or account information while placing my order. How can I correct this?

I’ve ordered a WoW product and my order is not going anywhere. Does this have anything to do with the fact that today is Wednesday (patch day and/or maintenence day at Blizzard)?

I registered an account on your website but now I can no longer log in. What’s wrong?

How do I get a coupon to reduce the price for my order?

The delivery of my order is taking longer than it should, is something wrong?

Payment methods

Why do I need to enter a password when paying by credit card? What’s “Verified by Visa” or “MasterCard SecureCode”?

How long does it take for a bank transfer to get to RandyRun?

Why can’t I use the PayPal direct debit method?

I paid for my order with PayPal but the status is set to “open”. Why is it not changed to “processing”?

I paid for my order with Moneybookers but the status is set to “unconfirmed”. Why is it not changed to “processing”?

Advertising

I want to earn money and advertise for RandyRun. How to I register at Belboon?

WoW Gold

My “Face2Face” delivery is taking longer than it should. What’s the problem?

Do the sellers ever for any reason ask customers to return the gold right after the delivery?

Can the WoW-Addon “SpamMeNot” block my “Face2Face” gold delivery?

Will gold on my server become cheaper in the next few days?

Can I lose my account for buying gold?

I selected the wrong server for my order, how can I correct this?

I only received part of the gold I ordered, where is the rest?

What happens if I am online when you log in to trade the gold with your supplier for delivery on my account?

Why don’t you deliver my WoW gold with ingame mail?

CD-Keys

Where do you get the cd-keys from, are they legit?

I’ve ordered a cd-key, but it says it’s already used or invalid

Power Leveling

I can see the powerleveler is done with my character but my order is not finished yet. When can I log in and play on my account?

What happens to the items and gold found while powerleveling?

I’d like to hit 70 on my character. Can you ask the power leveler to stop before he reaches the maximum level?

Will you buy a mount for my character?

Diablo2

Does the Diablo 2 item I order have the same stats as the item in the picture?

I received the mule account with items for Diablo 2, can you help me transfer the items safely to my own account?

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