One hour has passed since I made an order for a cd-key or gamecard and I don’t have it yet. When will get the code that I need?
Some orders need to be checked more thoroughly before we can send the image file. This is to prevent any fraud. Please contact support@randyrun.com to speed up this process for you.
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I paid for my order with Moneybookers but the status is set to “unconfirmed”. Why is it not changed to “processing”?
In rare occassions the payment is not received by our Moneybookers account because of technical issues at Moneybookers. Please log in to your Moneybookers account and check the history of payments... [more]
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